Global Credit is a New Zealand owned and operated independent finance broker offering you access to a wide range of lending options for over 18 years!
Whether you are looking to finance that new car, consolidate some debt or simply looking for cash for that hard earned holiday, we can help.
Our mission is to provide fast, friendly, and stress free service. We’re completely mobile which means once your loan has been approved we can come to you to sign the documents either at a car yard, your home or workplace. Either give us a call, drop us a line or complete our online Finance Application and we’ll be in touch with you in a flash! It couldn’t be easier!
Customer satisfaction is our top priority!
We are always looking for ways to improve our service to you. If something has gone wrong, we want to know.
Please email us at admin@globalcredit.co.nz and tell us what has happened and how we can resolve matters. If you have any documents or correspondence that will help us understand your complaint, please attach them to the email.
When we receive your complaint, we will:
acknowledge your complaint within 1-2 working days
gather and evaluate information about your complaint
respond to you within 20 working days.
We are a member of Financial Services Complaints Limited (FSCL). FSCL is a free, independent dispute resolution scheme approved by the Minister of Consumer Affairs. You can contact FSCL if you are not satisfied with the outcome of our internal complaints process.
FSCL’s contact details:
Freephone: 0800 347 257
Email: complaints@fscl.org.nz
Website: www.fscl.org.nz
